Shipping policy
Shipping & Delivery Policy
Local Delivery
Marisole Flowers provides same-day flower delivery throughout Miami-Dade and Broward counties using our in-house team and trusted courier partners, including Uber Direct.
Same-Day Delivery
Orders placed before 7:00 PM qualify for same-day delivery, subject to flower availability and courier capacity.
Delivery Window
We always aim to deliver within your selected time frame; however, exact delivery times cannot be guaranteed due to traffic, weather, and courier conditions.
Real-Time Tracking
If available, a tracking link will be sent via SMS or email once your order is dispatched.
Recipient Availability
Please ensure that someone is available to receive the order. If no one is present, the delivery may be left at the door, left with a concierge, or returned to the studio at our discretion. Additional redelivery fees may apply.
Incorrect Address / Delivery Issues
We are not responsible for delays or failed deliveries caused by incomplete, incorrect, or inaccessible addresses. If a redelivery is required, additional fees will apply.
Pickup Policy
Customers may choose in-store pickup at our studio location:
Pickup Address
20200 W Dixie Hwy #1107, Aventura, FL 33180
Pickup Hours
Monday–Sunday: 9 AM – 7 PM
Order Ready Notification
You will receive a text message or email when your order is ready for pickup.
Pickup Window
For best freshness, we recommend picking up your order within the agreed time window. We cannot guarantee freshness if pickup is significantly delayed.
Missed Deliveries / Re-Deliveries
If the delivery cannot be completed because the recipient is unavailable, the address is incorrect, or access to the location is restricted:
- We will attempt to contact you immediately.
- You may choose redelivery for an additional fee.
- Alternatively, the order may be picked up at our studio.
Business Information
Marisole Flowers LLC
20200 W Dixie Hwy #1107, Aventura, FL 33180
Email: contact@marisoleflowers.com
Phone: (786) 630-8334